These terms cover the work Possibl Studio ("we," "I," "us") does for you, and what each of us is responsible for. By ordering or using our work, you agree to them.
Possibl Studio builds two kinds of things:
Scope, price, and timing for your specific project are whatever we agree on in writing: an order form, a quote, or an email. Where these terms and a written agreement conflict, the written agreement wins for that project.
This applies to everything you give us for any project: photos, logos, copy, product info, customer lists, brand assets.
If material you give us infringes someone's rights, that's your responsibility, and you agree to cover us for resulting claims, damages, or costs. We can't verify what you send, so we rely on you here.
We use AI tools as part of our process, for both software and motion ads. Portions of your project, including code, imagery, and motion, may be produced with AI, using the material and direction you give us.
Honest consequences:
Once you've paid in full, you own the deliverable we built for you and can use it commercially. We keep ownership of our underlying tools, libraries, frameworks, templates, and general know-how, including anything we reuse across clients. Nothing here stops us from building similar things for other people.
Open-source components stay under their own licenses.
If we host or maintain your project on an ongoing plan:
Projects often depend on outside providers such as hosting, payment processors, email delivery, and domain registrars. Their fees are yours unless we agreed otherwise, and their terms apply to you. If one has an outage, changes pricing, or changes its rules, we'll work around it, but we're not responsible for their decisions or failures.
We test our work and fix defects we're responsible for. We don't warrant that any software will be error-free, uninterrupted, secure against every attack, or compatible with every device and browser forever. Platforms change; ongoing work may be needed to keep up.
If your project goes to an app store or a platform, approval is theirs, not ours. We can't guarantee they'll accept or keep it.
If we build something that collects information from your customers, that data is yours. You decide what's collected and why, which makes you responsible for having your own privacy policy, consents, and compliance with whatever laws apply to your business.
We handle that data only to build, run, and support your project, on your instructions. We don't use your customers' data for our own purposes.
Backups: we'll follow whatever we agreed on. Absent a specific agreement, keeping your own copies is your responsibility.
For ad projects, you also get commercial rights to the finished ad once you've paid in full: post it, run it, put it on your site.
Stated turnaround, like "48 hours or less," starts once we have everything we need from you: your photo, your direction, and payment or an agreed arrangement. If we're waiting on you, the clock is paused.
Reasonable revisions to what we agreed on are included. Changes that expand scope, such as new features, a different concept, extra versions, or new products, may cost extra. We'll tell you before doing that work.
We may show finished work in our own portfolio and marketing. If you'd rather we didn't, tell us and we won't.
Prices are as quoted when you order. Payment terms are what we agree on. Work generally starts once payment or a deposit is arranged, and final files are delivered once payment is complete. Recurring plans bill on their schedule until cancelled.
We build custom work to order, so once our time is spent it can't be returned. Here's exactly where you stand:
We start work quickly, often the same day, so the refund window is short by nature. If you're unsure about the project, ask before you order rather than after.
Deposits on larger projects are non-refundable once work has begun, since they reserve our time.
If something's genuinely gone wrong, talk to us first. We'd rather fix it than fight about it, and we've never not worked something out. Filing a chargeback without contacting us is a breach of these terms and we may stop work and suspend services.
We deliver creative and technical work. We do not promise sales, views, engagement, downloads, follower growth, search ranking, or any business result. Outcomes depend on your product, your audience, your pricing, and the platform, none of which we control.
If you share something private about your business, we'll keep it private and use it only for your project. Same goes the other way for anything we share with you about how we work.
To the fullest extent the law allows, our total liability for any claim related to a project is limited to the amount you paid us for that project in the twelve months before the claim. We're not liable for indirect, incidental, or consequential damages, including lost profits, lost data, or lost business.
Our work is provided "as is," without warranties beyond what's stated here.
We may update these terms. The version in effect when you order is the one that applies to your project. For ongoing plans, material changes take effect at your next billing period, and we'll tell you.
These terms are governed by the laws of the State of Arizona, without regard to conflict-of-law rules. Any dispute will be handled in the state or federal courts located in Arizona.
Questions about these terms: possiblstudio@gmail.com